CallOrbit · Call Automation & Routing

Replace Your IVR With AI That Actually Understands Callers

CallOrbit intelligently routes every call based on intent, transcribes conversations, triggers follow-ups, and gives your team real-time insights — from a single dashboard.

99.9% uptime SLATRAI compliantNo hardware needed
60%
Lower Handling Cost
vs traditional call centres and IVR
40%
Faster First Response
AI routing connects callers instantly
100%
Calls Logged
Full audit trail for every interaction
2x
Agent Productivity
With transcripts delivered before every call

Intelligent Call Automation That Drives Results

AI-Powered Smart Routing

Routes calls based on caller intent, history, location, and language — not pre-set menus.

Real-Time Transcription

Every call transcribed, summarised, and tagged with key topics, sentiment, and action items.

Automated Post-Call Follow-up

Triggers WhatsApp messages or CRM tasks automatically after every call.

Call Analytics & Reporting

Visualise call volume, handle time, missed calls, and conversion rates in real time.

Business Hours & Overflow

Intelligent rules for after-hours routing, overflow to backup agents, and holiday schedules.

Call Recording & Monitoring

Record all calls for compliance. Supervisors can listen live or review recordings with smart search.

Virtual Numbers — Any City

Get local virtual numbers for Delhi, Mumbai, Bengaluru, and 100+ cities nationwide.

IVR → AI Migration

Migrate your existing IVR to CallOrbit without changing your number or disrupting operations.

From Setup to First Call in 24 Hours

01

Connect Your Numbers

Port your existing number or get new virtual numbers for any city. Takes under 24 hours.

02

Configure AI Routing Rules

Set up routing logic by intent, department, location, or time of day using our visual builder.

03

Enable Transcription & Follow-ups

Turn on auto-transcription and configure post-call WhatsApp messages or CRM updates.

04

Monitor & Improve

Track call performance, agent metrics, and conversion trends — optimise with one click.

CallOrbit Across Indian Industries

BFSI & FinTech

Intent-based routing cut transfer rates 70%, boosting loan application starts by 35%.

Hospital Chains

Route calls to nearest branch and correct department — wait time dropped from 4 min to 28 sec.

Logistics & Supply

Separate driver, vendor, and customer queues — dispute resolution time dropped 50%.

B2B SaaS Startups

AI call summaries coached reps on objections — deal close rate up 28% in 60 days.

Ready to Upgrade from IVR to AI?

Plans start at ₹3,999/month. Zero hardware. 99.9% uptime SLA. Live in 24 hours.